Privacy Policy

Your Privacy Matters to Us

At BankBrick, we believe in keeping our customers fully informed and engaged throughout their lending journey. To communicate with you, we may use your information to respond to your inquiries, provide customer service support, send you important information about our services, and send you marketing communications (with your consent) via different channels, including but not limited to SMS, Email, WhatsApp, RCS, and Voice.

By opting in, you allow us to deliver relevant updates, personalised loan offers and service enhancements tailored to your needs. We respect your time and preferences: you may at any time withdraw your consent, change your communication preferences, or request that we pause marketing messages. Simply contact us or use the unsubscribe option in any communication.

We Also Commit To:

• Ensuring that the messages you receive are meaningful, timely, and of genuine value: not generic spam.
• Keeping your contact data secure and using it solely for the purposes you have approved.
• Providing you with clear choices: you can opt out of marketing communications at any time without affecting your eligibility for our home loans, LAPs, or unsecured loans sourced via private banks, government banks, or NBFCs.
• By providing your contact information and agreeing to receive communications, you acknowledge and accept this Privacy Policy.

Information We Collect

We collect the following types of information when you use our website, apply for finance or submit a strategic enquiry:

• Personal Identification: Name, date of birth, PAN card number, marital status
• Contact Information: Mobile number, email address, residential address
• Financial Information: Monthly income, loan amount required, employment details, GSTIN
• Technical Data: IP address, browser type, pages visited (for security and analytics purposes)
• Strategic Enquiry Information: Organisation, objective, sector, geography and the business or project requirement you choose to provide

How We Use Your Information

• To process your loan application and connect you with suitable financial institutions
• To review and respond to capital, transaction, partnership or industrial-project enquiries
• To contact you with updates about your application status
• To send you relevant financial product offers (with your consent)
• To improve our website and services
• To comply with legal and regulatory requirements

Data Security

We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your data. Your information is stored on secure servers and is only accessible to authorised personnel.

Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Banking partners and NBFCs, solely for the purpose of processing your loan application
• Regulatory authorities, when required by law
• Service providers who assist in operating our website and business, under strict confidentiality agreements

Your Rights

• Right to access the personal data we hold about you
• Right to correct inaccurate personal data
• Right to withdraw consent for marketing communications at any time
• Right to request deletion of your personal data (subject to legal requirements)